I am a pretty easing going person until someone decides to fire my temper up.<\/p>\n
Today that ‘person’ would the the Staff and Company Comcast. I will tell you a story. Last year, my wife and I moved into a new apartment [temporary] in the basement of Grandmother, she is a sweet kind lady. She had a cable tap already and so I figured we could save 45$ a month by just getting internet with Comcast. As apposed to getting a phone line and DSL. I talked to the sales rep and I could use my 3yr old cable box from my previous provider. Sweet, save a little money.<\/p>\n
December, somewhere around the 1st, I called to have my service terminated on the 15th of December because we were moving again. I though, good all done, they will send me a credit for my over payment and it will be all good.<\/p>\n
Today, I am livid<\/u>! Oh boy, I have been hung up on THREE times this morning and it was not even 8:30AM. The last person I talked to told me that I couldn’t use another cable providers box and the 48.66$ bill was because I owed them a cable box. Wait, there is no rental fee on any of my bills for one – head scratching. “You will have to call Comcast Credit”. So, I call Comcast Credit before 8:30AM and I am sent to vMail because apparently they are already bogged down with people calling them with problems.<\/p>\n
I just don’t understand it, I was even polite and not sarcastic – once [meaning not once and not more than once]! Which, if you know me will be hard to believe. I am appalled at their customer service.<\/p>\n
As side note, I could never get logged into their billing website or my eMail\/personal account. I couldn’t even setup electronic billing!!! My landlord would bring the bill down when it came despite the fact I had tried to get it sent to my mailing address.<\/p>\n
Com-CRAP-stic!\u00a0 They need some Charim in the soft jumbo<\/strong> roll to clean up that crap!<\/p>\n iron wil<\/p>\n","protected":false},"excerpt":{"rendered":" I am a pretty easing going person until someone decides to fire my temper up. Today that ‘person’ would the the Staff and Company Comcast. I will tell you a story. Last year, my wife and I moved into a new apartment [temporary] in the basement of Grandmother, she is a sweet kind lady. She […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[259,215,173],"class_list":["post-1318","post","type-post","status-publish","format-standard","hentry","category-article","tag-customer-service","tag-internet","tag-rants"],"_links":{"self":[{"href":"http:\/\/www.ironwil.net\/cs\/wp-json\/wp\/v2\/posts\/1318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.ironwil.net\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.ironwil.net\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.ironwil.net\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.ironwil.net\/cs\/wp-json\/wp\/v2\/comments?post=1318"}],"version-history":[{"count":0,"href":"http:\/\/www.ironwil.net\/cs\/wp-json\/wp\/v2\/posts\/1318\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.ironwil.net\/cs\/wp-json\/wp\/v2\/media?parent=1318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.ironwil.net\/cs\/wp-json\/wp\/v2\/categories?post=1318"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.ironwil.net\/cs\/wp-json\/wp\/v2\/tags?post=1318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}